It’s Time To Get Enhanced…

So, the time that we all get to ‘enhance’ our PPC campaigns is finally upon us. All campaigns with Google Adwords that haven’t already upgraded to Enhanced Campaigns, will be automatically updated by Google today. Like everyone in the industry, Enhanced Campaigns have been a big talking point for me and a huge change for us all.

I’ve written a few blogs since the big announcement in February – The Good, Bad and Ugly Of Google’s ‘Enhanced Campaigns’ and The Winners and Losers Of Enhanced Campaigns and Dealing With Life With Enhanced Campaigns and my thoughts haven’t changed that much since rolling out all of my clients campaigns within the last few months.

Bad Points

  • Still far too less control over mobile bid adjustments. It should still remain at keyword level in my opinion
  • No control over tablet bidding – Tablet and mobile do not behave the same so this is rubbish
  • CPC’s have seen increases of between 20-30%

Good Points

  • Sitelink extensions available at ad group level, rather than campaign
  • Sitelink scheduling
  • Time of the day and geographic location bid adjustments
  • More focus on being able to target the right person at the right time in display campaigns
  • Bing isn’t rolling out the same changes

Less control over mobile bidding and zero control over tablet bids are naturally going to see an increase in CPC’s and in most cases conversion rates. Depending on the industry the results so far are varying. For some of my clients I have stayed clear of mobile bidding altogether and tablet hasn’t had as much impact as I’d expected on most.

There are ways to make the best use out of mobile bid adjustments just at ad group level, such as:

  • Splitting keywords into ad groups which perform at different levels for mobile and apply different bid adjustments for each ad group
  • Use single keyword ad groups so you have more control over bid adjustments – not the most ideal solution, but works in some campaigns

Neither of these solutions are ideal, but without any control over the decisions Google make, it’s just about making the best use out of the changes.

How have you found the rollover to enhanced campaigns? Will we finally start calling our campaigns just campaigns, rather than enhanced campaigns?

Advertisements

Search Engine Marketing News – June 2013

Another month, another pay check, more reports and more change in the industry (of course!). Here’s what happened in the world of marketing in June 2013:

Dynamic Retargeting Launched
Probably the biggest news from Adwords this month. Google announced in the last week of June that they are launching dynamic remarketing to any advertisers using the Google merchant centre feed. So you can now remarket to people who’ve looked at certain products on your site with a dynamic message. At this stage, I’m not sure how competitive it will be against the likes of Criteo but we’ll soon find out for sure!

Google Adwords Top Movers Report

Another nice update from Google – they have now launched a ‘Top Mover Report’ within Adwords. This report shows you at a campaign level the top moving clicks and costs each week.

The report shows the following:

  • Topline increases and decreases in clicks and costs for all campaigns
  • Top increases in costs -> Showing changes in average position, clicks, average CPC, impressions and clicks
  • Top decreases in costs -> Showing changes in average position, clicks, average CPC, impressions and clicks

The best thing about the report is that it shows you the reasons driving the changes, be that new ads introduced, keywords removed or CPC’s decreased/increased. Finally, a quick way to find out what is driving any top line changes. Monday morning report = sorted!

Payday Loan Algorithm

The latest attempt by Google to reduce the amount of spamming sites, hit payday loans website hard this month. A new algorithm was launched to combat payday loans and other spammy sites.

This update impacted roughly 0.3% of the U.S. queries, but Matt Cutts said it was as high as 4% for Turkish queries.

Apple Makes Bing the Default Search Engine for Siri

Bing had a huge win this month when Apple named them as the default search engine for searches on the web through Siri. Now when you ask a question to Siri, Siri will either give you a direct answer or will ask you if you want to search the web. That web search will now be done through Bing. Google remains the default search engine on Safari, although mine managed to set the default to Bing, safe to say that has now been switched back to Google!)

Goodbye Google Reader

Google reader has finally hung up its boots, after much deliberation about when it was actually to end. Who knows the reason why and what the plans are to replace it (if they will be) but it’s gone!

So that’s another month for Search Engine Marketing news. July will be a busy month in PPC to make the last few changes to enhanced campaigns for anyone still to switch over. And no doubt that Natural search will have a through curve balls thrown by Google!

A Guide To Search Query Reports (SQR’s) On Adwords

Google Adwords’ Search Query Reports, commonly known as SQR’s, are one of the most important reports to look at as PPC marketer. Here is a little guide on why they are useful, what you can (and should) do with them and how often to look at them.

What is a Search Query Report?

So you have keywords on different match types in your Adwords accounts (Phrase, Exact, Broad, Broad Match Modifier) which make your ads appear on all sorts of keywords, some that you want and some that you don’t. SQR’s show you exactly what search terms people are getting to your site from.

Where Do I Find The Search Query Report?

You can view of download the search query report if you go to a keyword report, then click on the details drop down and select the search terms report (either selected or all keywords).

Adwords Search Query Report (SQR)

Why Is It So Useful? 

  • Prevents spending on keywords you wouldn’t want your add to be shown
  • Gives you an awareness of your potential customers search habits and behaviours
  • Allows you to reassess the keywords you target and the overall structure of your account
  • Identify which search terms are performing on all metrics – CTR, CVR, cost per lead/cost per acquisition

What To Take From a Search Query Report?

  • Keywords to add into your account

What is the benefit of adding keywords into the account that are already triggering clicks to your site? This is something which seems to baffle some people, but the main benefit is that you can then treat this search term as an individual keyword. By doing this you’ll be able to:

– Bid separately (different CPC’s) – This could ultimately reduce your costs and efficiency

– View data on the individual keyword rather than a group of keywords

  • Identify negative keywords to add

Don’t sell a certain product? Out of stock on a certain type of product? Don’t want your ad showing against people searching for scams? Then add them as negatives. Go through your search queries to establish what isn’t bring in quality traffic and refine your negatives.

How Often Should You Look At Yours?

There’s no hard and fast rules about how often you should look at them, but for me the more the better. I schedule time every week to review SQR’s for clients.

Make sure you don’t forget by scheduling a report and get it emailed to you through Google!

So, there you have it a very brief guide to Adwords’ Search Query Reports. Comments and feedback welcome as always 🙂

What Do Your Search Query Reports Say About You?!

Search Query Reports (SQR) in Google Adwords can (and should) completely shape your PPC activity. Ever wondered why one of your keywords on a phrase or broad match isn’t giving you a good clickthrough or conversion rate? Search Query Reports tell you everything you need to know. Your SQR’s can say a few different things:

1 – You Need to Review Your SQR’s More Regularly

By having keywords on phrase and broad (I personally think broad terms should be only used on Branded terms) matches, there are all types of keywords that your ads will trigger for. Some of them will be the right type of keywords, but others really won’t. If you’ve got lots of keywords that you think s*it we shouldn’t be appearing for that, then you need to look at SQR’s on a more regular basis. Place negative keywords against:

  • Products you don’t sell
  • Anything that would make your brand look bad appearing against, such as ‘scams’, ‘worst place to buy xx’
  • Things showing in the wrong ad groups – i.e a competitor term might come up on a phrase match in one ad groups, but you have an ad group just for competitor terms – so place it as a negative in this ad group so it shows in the ad group which will have the best ad copy/landing page (see point 3)

2 – You Should Add More Keywords & Restructure Your Ad Groups

A Search Query Report isn’t the best way to find new keywords, mainly because it only shows keywords that have triggered impressions and clicks. But one of the things you should do with your Search Query Reports is to add any search terms you don’t have as keywords. There are many benefits of doing this – separate bids for keywords, ability to review the keyword individually and limit the amount of keywords you have on phrase match.

The more keywords you do add though, the more of a need there is to tightly group your keywords. Restructuring your ad groups with just a few related keywords allows you to tailor ad copy, link to relevant landing pages which in turn improves clickthrough rate (quality score) and conversion rates. Continue reading

Search Engine Marketing News – February 2013

Well, what can we say about search engine marketing news this month…. you may have heard a thing or two about this little thing called ‘Enhanced Campaigns’. Enhanced campaigns has been the main talking point in the industry and will continue to do so for the foreseeable future. I’ll recap on the main changes of Google’s Enhanced Campaigns and other changes that have happened in SEM this month (yes, there has been other news).

Google are giving us more control in our ‘multi-device world’? Brilliant…. oh no, wait!

I’ll admit when I first got the call from Google I was almost convinced (almost!) that the Enhanced Campaign change was a good thing. For some companies/agencies it may be, but not for the majority. Yes, there are some benefits but Google have gone about it the wrong way by ultimately giving us a lot less control.

  • Separate device bidding no longer possible (boo)
  • Tablet and desktop devices are now treated as one with no way of having separate bids for tablet (boo)
  • Mobile bid adjustments are available as multipliers from -100% to +300% at a campaign level (double boo)
  • Ad scheduling possible (woo)
  • Better call tracking (woo)
  • Data on individual site link extensions are available (finally!)

Enhanced Campaign changes have now been rolled out to Adwords Editor, making it easier for us to start making dreaded changes in our accounts.

Other News

Search Funnel Data

Finally some good news! Search funnel data is now available in the Adwords interface. We can now see data on assisting keywords directly in Adwords. It’s a good move by Google as we can see the number of assisting clicks, impressions and conversions without having to go to Analytics. It looks like this is one of the first steps in providing more attribution data, that most of us go somewhere else to find.

Google Penalising Inteflora

Google sent out a big message to advertisers this month by giving Interflora big SEO penalties. Although Google haven’t officially confirmed the penalty, there natural search results took a drastic turn for the worst… This great post by David Naylor shows how dramatic the shift was.

Interflora Rankings Dip

Free Shopping Comes to An End

Google shopping is no longer free to advertisers in the UK (and many other countries). It was good while it lasted here in the UK, but free shopping listings is no more, instead we have to set up product listing ads.

Google’s Unique Searches Drops

Google’s share of unique searches has dipped under 20%. Okay, so it’s still got the majority of searches but it’s slowly losing ground has Baidu, Bing, Yandex and Yahoo are seeing slightly increased global searches. Check out this post from Search Engine Land

Google Removes Not Provided From Webmaster Tools

The next place to not be able to get data on not provided terms was in Google Webmaster Tools. Just another update making it even harder for SEO agencies to explain to clients where there traffic is actually coming from.

So, it’s been a busy month for SEM in February…. roll on March!

The Winners and Losers Of Enhanced Campaigns

Okay, so it’s still a little too early to be declaring the winners and losers from the recent Enhanced Campaigns announcement by Google but it’s still clear to see who will benefit from this change, who will lose out and who will have to work extremely hard in the next months to find a campaign structure(s) which works best with the changes.

Winners

  • Businesses who have never bothered to target mobile devices and create mobile friendly landing page – They’ll now be able to automatically opt in to targeting mobile without ever spending the time to build an account which is optimised for mobile performance
  • Marketing agencies and PPC specialists – One thing that this change has highlighted is that you need the best PPC experts handling accounts to be able to adapt to these changes best.
  • Businesses with lots of physical locations – Arguably one of the best parts of this update is that you can now adjust bids based on geographic location. So if you own a retail store in the city centre you can raise bids to people on mobile devices within a few miles of your store. Free call tracking is also a bonus. Call extensions and phone numbers can be automatically replaced by sitelink extensions out of office hours.
  • And the biggest winners?….. Google! There might be a nice video and explanation on all the Google blogs to make it seem that Enhanced Campaigns are the best things since slice bread, but it’s pretty transparent to see their intentions. CPC’s on mobile devices were around 50% lower than desktop ones and with an ever increasing volume of mobile searches, how do Google increase revenue from mobile? Make everyone opt into mobile and make it more difficult to adjust mobile bids, easy!

Continue reading

The Good, Bad and Ugly Of Google’s ‘Enhanced Campaigns’

After Google’s reps doing the rounds to give a ‘heads-up’ that a change was about to happen, they have now publicly announced their ‘enhanced campaigns‘, so we can now talk about this huge announcement that is going to affect every single one of us PPC marketers. Enhanced campaigns are set to completely disregard device types to attempt to focus on the person rather than the device.

Google will be automatically changing campaigns to run on all devices rather than splitting them out by mobile, tablet, desktop meaning ad-targeted capabilities are extremely limited. They will now be split into mobile and desktop & tablet.

Google are claiming that consumers behaviours on devices are becoming the same, but are they really?! I don’t believe so. Many people use their phones on the commute to work or just during the day to browse on the internet, not really looking to purchase until later on when they get home. At which point they (including me) use a computer/tablet to have a quick check on Google again before being ready to purchase. People DO use devices for different things and that’s why we need different messaging, URL’s and bids.

So, here’s the good, bad and ugly of this latest announcement (in reverse order):

Ugly

Most PPC accounts are now set up to to treat mobile, tablet and desktop as completely different entities (rightly so) whether that’s by using different landing pages, ad copy, keywords or bids. The ‘enhanced campaigns’ now mean that it is much more difficult to target devices differently. Bid multipliers will mean that you can change bids by a certain %, similar to how hour of the day bid management is set up. Campaigns will now have to be merged into one with no real targeting capabilities.

Bad

Without separate bid targeting per device, tablets and mobile devices which have seen considerably lower CPC’s will now be increased along with competition. Despite the huge reach in mobile and tablet devices, lots of businesses were still not targeting by mobile and tablet but will now be forced to, meaning competition is increased and therefore so are CPC’s. As I was typing this I just realised how bad this could be so it should really be under the ugly category too!

Quality scores will now be rolled into one, so you will not have different quality scores by device type. This could actually increase or decrease overall quality scores dependent on if an account had high or low quality scores for mobile and tablet devices.

Good

It is not expected to be rolled out until June, so it gives us all some time I guess.

Oh, and the best news to come out of this announcement….. sitelinks are finally getting sorted (woohoo…). We will now be able to see stats on each individual sitelink. Reporting will also be improved with the ability to still report on device,

There are many questions that still remain to be answered (other than, why Google, why?!) but at least we have a few months to think how it affects us and how we can make the best of the situation.

How will it affect your PPC campaigns?